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Corporate Solutions

Patients View Hospitals as Labyrinths…but they don’t have to

By | Corporate Solutions, Digital Wayfinding, Healthcare, Indoor Positioning Technology, Indoor Wayfinding

As a patient/visitor rolls up to the gate of a hospital, the gargantuan structure stares down upon the patient/visitor. Is the hospital perhaps smirking deviously at the person? The patient can’t tell. As the patient walks through the doors, into the belly of the beast, the patient is confronted with endless identical corridors. Not knowing where to go, the patient looks to the signs on a door for some insight. Reading the signs, the patient sees:

  • RESTRICTED AREA
  • THE NEXT BLOOD DRIVE IS…
  • NO SMOKING
  • PLEASE NOTIFY THE TECHNOLOGIST IF YOU THINK YOU MAY BE PREGNANT
  • THE LUNCH SEMINAR TOPIC TODAY IS…
  • PARDON THE DUST
  • PLEASE NOTIFY THE SURGERY DEPARTMENT IF YOUR SURGERY IS AFTER 10AM.

The patient struggles to remember whether they are scheduled for a surgery after 10, before realizing that they aren’t even there for a surgery in the first place! The patient now thinks, ‘for God’s sake, how did I get trapped in this vast vortex of daunt, and how do I find my way through this terrifying labyrinth? Should I ask a staff member? I might be late, but I don’t want to interrupt someone; they all look busy. I’ll just keep walking for now, see where I end up…’

While the above anecdote may seem to be a bit exaggerated, the truth is, patients do in fact see hospitals as a labyrinth…but they don’t have to.  SPREO’s indoor mapping and location platform works to translate the hospital setting for patients and visitors. Either on a mobile or web platform, patients can familiarize themselves with the hospital and receive comprehensive directions to an appointment, and can also search for points of interest like the cafeteria, patient check-in, or a bathroom.  When patients find their destinations easily and promptly, hospitals find that patient-satisfaction also increases. Moreover, hospitals see the erosion of a major financial burden.

When patients are lost, money is lost. Every patient that is late for an appointment sends a delay through a staff member’s day from that point on.  For every minute a doctor spends waiting for a patient to arrive, is another minute that intrudes on the tasks that come after the appointment. Found in such a situation, the patient may ask for directions.

The loss in efficiency is multipronged. Another point that hurts the efficiency of a hospital’s staff is when patients ask for directions from a working staff member. A single instance may not prove to hurt the hospital very much, but what is seen from a collective patient constituency, is a substantial disruption inflicted on the staff. Unhinged from the difficulties brought upon by issues in wayfinding, revenue losses will decrease.

While facing revenue losses is important, the graver issue at hand may be the safety risks involved with lost patients.  Poor wayfinding can lead patients and visitors into restricted areas that can pose either a security problem, or worse, a health hazard (to themselves and others). Furthermore, depending on a patient’s circumstance, a delay can lead a patient to face a life-threatening situation. Lastly, the constituency within a hospital will need to know exactly where to go during crisis mode (emergency situations).

When patients and visitors within a hospital feel that they are lost within a labyrinth due to wayfinding deficiencies, they suffer, and so do the hospitals.  With the integration of SPREO’s location and mapping platform, the problems in wayfinding are treated so that hospitals can more efficiently treat their patients.

Global Headquarters Moves Downtown to Attract Talent and Improves Efficiency

By | Corporate Solutions, Digital Wayfinding, Geofencing, Indoor Positioning Technology, Indoor Wayfinding, Workspace Utilization

This summer a large corporation will move its global headquarters from a suburban location to downtown Chicago. By doing so, it will join several other suburban companies that have moved into urban city centers, from Kraft-Heinz to telecommunications firm Motorola Solutions. This urban shift provides more access to younger tech-oriented talent. However, real-estate costs in city centers are much higher, requiring these companies to be more cost efficient in their space utilization.

To efficiently accommodate its growth in coming years, our client will use a combination of location and mapping technologies, including SPREO, to optimize the utilization of resources and to make informed decision regarding the structuring of its internal spaces based on actual
utilization data.

 

Click Here to See Full Report

How to save office real-estate space through hoteling/hot desking

By | Corporate Solutions, Digital Wayfinding, Indoor Wayfinding

“One employee equals one desk.” This was the conventional office organization method until very recently. But today’s space efficient work environment and the millennial’s appreciation of flexible work schedules have broken this paradigm. Companies are shifting to dynamic hoteling and hot desking of workstations, dramatically reducing office real estate costs and allowing greater flexibility. Find out what this new trend is all about, how it helps companies save real estate costs, and what is absolutely necessary to make it work without chaos and time wasting.

The demise of the “9 to 5 in the office” model

Millennials, the generation born between the early 1980s and the early 2000s, will soon make up the majority of the workforce, and they are changing the traditional workplace. 89% of millennials prefer to choose when and where they work rather than being placed in a nine-to-five job. They occasionally work from home and spend more time telecommuting. They also like to collaborate with coworkers and have frequent meetings with colleagues and clients.

As a result, millennials typically spend just 40% of their time at their desks. This means that most employees don’t need permanently assigned workstations, and personal workspaces can shrink 30–40%, saving expensive office space. But to realize these savings, companies need to replace the  traditional method of permanently assigned seating with hoteling or hot desking of workstations, the dynamic assignment of workstations to employees.

Companies are moving to expensive urban areas

For decades, corporates moved their campuses to office parks in the suburbs and employees followed. Now corporates are moving the other direction, returning to city centers and downtowns. The reason – tech-oriented millennials are clustered in city centers and corporates want to be where they can attract young talent. However, real-estate expenses are much higher in city centers, requiring greater cost efficiency in office space utilization. Moving away from the paradigm of one desk per one employee is the key to space optimization.

Hot desking and hoteling can dramatically reduce costs

Space utilization is a challenge for companies of all sizes. Real estate costs in urban areas are constantly rising, making real estate one of the top three expenses for a typical company.

Traditionally when workstations were assigned to a single employee, there was no real room for space efficiency. If you had 1000 employees, you needed 1000 workstations plus around 300 more to accommodate growth. These are 300 wasted workstations in a year. In addition, from the 1000 workstations, if you count the ones that are empty because the employee is sick, traveling or working from home, the number of utilized workstations can be much higher.

Luckily, millennials are used to unassigned workstations and they prefer a flexible work environment that allows them to sometimes work remotely, over being tied down to a desk from nine to five. Therefore, if managed correctly, one workstation can accommodate multiple employees. For example, if one workstation can accommodate four employees throughout the week, we need a bit more than 250 workstations to accommodate the existing workforce of 1000 employees (say around 350 workstations). If we take into account 125 more workstations to accommodate growth, we reach a total of 475 workstations instead of 1300, which is almost 70% savings.

Hot desking chaos

However, these potential savings might be completely wasted if employees spend a considerable amount of time every day just trying to find an available workstation. If an employee needs to come in and look for an empty workstation, it creates wasted time and frustration. Assuming this inefficiency takes anywhere between 15 minutes to half an hour, for a campus with 1000 employees, these are 500 hours that are wasted for nothing, leading to chaos. This experience also affects the amount of times that employees would want to come in to the office. If it is an unwelcoming, frustrating experience they will end up coming less.

The solution – frictionless booking and indoor navigation

Adding hoteling, hot desking and indoor navigation features to the Employee App platform can prevent this chaos and improve productivity. With hoteling, employees reserve a workspace before they come to the office. When employees plan to come to the office, they can check workstation availability in a desired time slot, view available workstations on a map or a list and reserve a workspace or a meeting place in advance. Alternatively, with hot desking employees find an unassigned workstation upon arrival to the office, without advanced reservation. If they are already in the office, they can find the closest unclaimed workspace and navigate to it in real-time.
The booking of workstations can be done on the mobile app, desktop, or kiosks that are strategically placed throughout the facility. This can save a considerable amount of time and provide a frictionless experience to employees, increasing their productivity and satisfaction.

Additional savings through occupancy and utilization analytics

The hoteling and indoor navigation functionality on the Employee App platform collects valuable occupancy and utilization data. Using occupancy analytics, facility managers can constantly monitor the facility usage trends and make informed decisions regarding the optimization of resources. They can reorganize existing spaces, optimize the utilization of workstations and plan future expansions. For example:

  • If a large-size meeting room is constantly used by small groups, it can be split up into a number of smaller rooms.
  • If some workstations are never booked by employees, their location can be repurposed as a meeting space or recreation space.
  • If one employee comes in on Mondays and Wednesdays and anther on Tuesdays and Thursdays, they can both use a single workstation. This optimization can be done on an hourly base as well.

By understanding the ratio between workstations and employees for each department, facility manager can even accommodate growth without renting additional space, as multiple employees will be using the same workstation.

By now you probably agree that hoteling and hot desking can significantly reduce real estate costs, especially in expensive city center offices. Yet to prevent chaos and inefficiency, hoteling and hot desking must be combined with indoor location technologies that provide facility managers with critical occupancy and utilization analytics as well as allow employees seamless booking of workspaces and real time indoor navigation.

Major Global Enterprise Deploys SPREO for Smart-Office Mobile Solution: Improves Workplace Efficiency and Employee Collaboration

By | Buzzworthy, Corporate Solutions, News

A blue-chip, multinational corporation has successfully implemented SPREO’s smart office technology with the aim of improving efficiency, collaboration and workspace utilization amongst its workforce. The deployment includes multiple company campuses and will be expanded worldwide in 2018.

Marking a strong growth spurt in 2017, SPREO continues to enable companies to boost productivity and employee experience through location-aware solutions, integrated with business efficiency tools. Among its most common integrations, SPREO connects with enterprise-wide resource booking systems and mail exchange systems. The mobile app allows users to effortlessly book resources such as conference rooms and workstations from their mobile devices before navigating to them on a digital campus map. Users may also share their live indoor location with colleagues, allowing the company to collect valuable occupancy and utilization analytics. Since GPS signals cannot be received indoors, SPREO’s solution relies on the latest in IoT technology: Bluetooth Low Energy (BLE) beacons, which are deployed throughout the campus and help determine the X and Y coordinates of each user on the map.

These advanced integration capabilities have positioned SPREO as the leading indoor location solution provider for corporations for digital wayfinding, workplace efficiency, location sharing, dynamic office collaboration and more.

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About SPREO
SPREO brings digital innovation to the modern office with a centralized mapping engine, employee mobile app and integration with facility and resource management tools. SPREO’s cloud-based, location-aware IoT platform and comprehensive CMS deliver a highly scalable, agile and cost-effective platform for asset and personnel tracking (RTLS), corporate efficiency, resource booking, secured location sharing, navigation, mapping, geo-fencing, proximity engagement applications, site analytics and more. SPREO is headquartered in New York City with R&D labs in Israel.

Contact Information

Tzofit Chen
SPREO

Home


(646) 827-2769
tzofit@spreo.co

No need to starve yourself to become more efficient.

By | Corporate Solutions, News, Workspace Utilization
Biohacking is the new craze in Silicon Valley — but SPREO can help you become an innovative workplace leader without the hunger pangs.
 
Introducing SPREO. Our digital innovation for the modern office fuses digital and physical spaces with a centralized mapping engine, employee mobile app and integrated in-campus resource management tools. Click here to find out more. 

Multinational IT Corporation Implements SPREO Technology

By | Corporate Solutions, Digital Wayfinding, Indoor Positioning Technology, Indoor Wayfinding, Location Sharing, Workspace Utilization

Multinational IT Corporation Implements SPREO’s Indoor Navigation & Mapping Intelligence For Increased Employee Efficiency

The headquarters of one of the world’s largest multinational IT corporations is implementing an employee app for its 20 million square foot, 50+ building campus. The app helps employees reserve and use indoor navigation to over 1000 meeting rooms across the entire campus. The app assists visitors and employees to find amenities, more than 5000 “hot desks”and more.

Click here for the full Case Study

How Indoor Navigation Technology Fits into the Future of Office Design

By | Corporate Solutions, Location Sharing

The standard workplace has been experiencing a bit of a revolution in recent years. With a focus on flexibility, innovation, collaboration, workspace efficiency, and technology, in particular indoor navigation technology, many major companies have started making some serious changes in the way they do business. As a reflection of these changes in workplace practices, corporate solutions for the nature of office design has also been shifting. Read More

Zone Detection for Bidding Transactions

By | Corporate Solutions, Geofencing, Indoor Positioning Technology, Stadiums/Resorts/Casinos/Other

Successfully launched a large scale BLE based mobile geo-location service for this major public gaming company. The installation involves thousand of beacons and a large number of venues, all sites are managed via a cloud based CMS dashboard.  Our system is trusted by the top gaming and lottery operators to securely validate bidding transactions and enhance player experience.

The regulator requires that gaming companies authenticate that users are located within approved wagering venue boundaries prior to accepting bets via a mobile device.  Spreo’s platform provides the means to verify that a mobile device is in a valid wagering area and gives the ‘Zone In” signal to allow their transaction.

Features

  • Indoor/ Outdoor location – Utilizing BLE beacons, know with 100% certainty if a mobile device is IN ZONE our OUT OF ZONE
  • Requires custom configuration of beacon transmission, security protocols, physical placement, and calibration.
  • Ensures reliable, secure and accurate IN/OUT Zone Detection including advanced anti spoofing and ID rotation algorithms
  • Enables/Disables specific “IN ZONE ONLY” features from functioning within mobile apps (Ex. Wagering Zones)
  • The approach uses proximity of the user to beacons, and therefore does not require x/y/z location 0r Blue Dot.

Why Your Business Needs an Indoor Navigation App

By | Corporate Solutions, Digital Wayfinding, Indoor Positioning Technology, Indoor Wayfinding
Bluetooth indoor navigation technology continues to advance at a stunning pace. What once was a dream has now become a reality: you can create a model of any indoor location using wayfinding beacons and provide a digital map to help visitors and employees find their way around.

Some business owners and managers are under the impression that Bluetooth indoor navigation systems are an unnecessary luxury, but that would be a misconception. An indoor navigation app is much more versatile than you might think. Here are a few reasons why your business needs an indoor navigation app: Read More