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Category

Digital Wayfinding

Global Headquarters Moves Downtown to Attract Talent and Improves Efficiency

By | Corporate Solutions, Digital Wayfinding, Geofencing, Indoor Positioning Technology, Indoor Wayfinding, Workspace Utilization

This summer a large corporation will move its global headquarters from a suburban location to downtown Chicago. By doing so, it will join several other suburban companies that have moved into urban city centers, from Kraft-Heinz to telecommunications firm Motorola Solutions. This urban shift provides more access to younger tech-oriented talent. However, real-estate costs in city centers are much higher, requiring these companies to be more cost efficient in their space utilization.

To efficiently accommodate its growth in coming years, our client will use a combination of location and mapping technologies, including SPREO, to optimize the utilization of resources and to make informed decision regarding the structuring of its internal spaces based on actual
utilization data.

 

Click Here to See Full Report

How to save office real-estate space through hoteling/hot desking

By | Corporate Solutions, Digital Wayfinding, Indoor Wayfinding

“One employee equals one desk.” This was the conventional office organization method until very recently. But today’s space efficient work environment and the millennial’s appreciation of flexible work schedules have broken this paradigm. Companies are shifting to dynamic hoteling and hot desking of workstations, dramatically reducing office real estate costs and allowing greater flexibility. Find out what this new trend is all about, how it helps companies save real estate costs, and what is absolutely necessary to make it work without chaos and time wasting.

The demise of the “9 to 5 in the office” model

Millennials, the generation born between the early 1980s and the early 2000s, will soon make up the majority of the workforce, and they are changing the traditional workplace. 89% of millennials prefer to choose when and where they work rather than being placed in a nine-to-five job. They occasionally work from home and spend more time telecommuting. They also like to collaborate with coworkers and have frequent meetings with colleagues and clients.

As a result, millennials typically spend just 40% of their time at their desks. This means that most employees don’t need permanently assigned workstations, and personal workspaces can shrink 30–40%, saving expensive office space. But to realize these savings, companies need to replace the  traditional method of permanently assigned seating with hoteling or hot desking of workstations, the dynamic assignment of workstations to employees.

Companies are moving to expensive urban areas

For decades, corporates moved their campuses to office parks in the suburbs and employees followed. Now corporates are moving the other direction, returning to city centers and downtowns. The reason – tech-oriented millennials are clustered in city centers and corporates want to be where they can attract young talent. However, real-estate expenses are much higher in city centers, requiring greater cost efficiency in office space utilization. Moving away from the paradigm of one desk per one employee is the key to space optimization.

Hot desking and hoteling can dramatically reduce costs

Space utilization is a challenge for companies of all sizes. Real estate costs in urban areas are constantly rising, making real estate one of the top three expenses for a typical company.

Traditionally when workstations were assigned to a single employee, there was no real room for space efficiency. If you had 1000 employees, you needed 1000 workstations plus around 300 more to accommodate growth. These are 300 wasted workstations in a year. In addition, from the 1000 workstations, if you count the ones that are empty because the employee is sick, traveling or working from home, the number of utilized workstations can be much higher.

Luckily, millennials are used to unassigned workstations and they prefer a flexible work environment that allows them to sometimes work remotely, over being tied down to a desk from nine to five. Therefore, if managed correctly, one workstation can accommodate multiple employees. For example, if one workstation can accommodate four employees throughout the week, we need a bit more than 250 workstations to accommodate the existing workforce of 1000 employees (say around 350 workstations). If we take into account 125 more workstations to accommodate growth, we reach a total of 475 workstations instead of 1300, which is almost 70% savings.

Hot desking chaos

However, these potential savings might be completely wasted if employees spend a considerable amount of time every day just trying to find an available workstation. If an employee needs to come in and look for an empty workstation, it creates wasted time and frustration. Assuming this inefficiency takes anywhere between 15 minutes to half an hour, for a campus with 1000 employees, these are 500 hours that are wasted for nothing, leading to chaos. This experience also affects the amount of times that employees would want to come in to the office. If it is an unwelcoming, frustrating experience they will end up coming less.

The solution – frictionless booking and indoor navigation

Adding hoteling, hot desking and indoor navigation features to the Employee App platform can prevent this chaos and improve productivity. With hoteling, employees reserve a workspace before they come to the office. When employees plan to come to the office, they can check workstation availability in a desired time slot, view available workstations on a map or a list and reserve a workspace or a meeting place in advance. Alternatively, with hot desking employees find an unassigned workstation upon arrival to the office, without advanced reservation. If they are already in the office, they can find the closest unclaimed workspace and navigate to it in real-time.
The booking of workstations can be done on the mobile app, desktop, or kiosks that are strategically placed throughout the facility. This can save a considerable amount of time and provide a frictionless experience to employees, increasing their productivity and satisfaction.

Additional savings through occupancy and utilization analytics

The hoteling and indoor navigation functionality on the Employee App platform collects valuable occupancy and utilization data. Using occupancy analytics, facility managers can constantly monitor the facility usage trends and make informed decisions regarding the optimization of resources. They can reorganize existing spaces, optimize the utilization of workstations and plan future expansions. For example:

  • If a large-size meeting room is constantly used by small groups, it can be split up into a number of smaller rooms.
  • If some workstations are never booked by employees, their location can be repurposed as a meeting space or recreation space.
  • If one employee comes in on Mondays and Wednesdays and anther on Tuesdays and Thursdays, they can both use a single workstation. This optimization can be done on an hourly base as well.

By understanding the ratio between workstations and employees for each department, facility manager can even accommodate growth without renting additional space, as multiple employees will be using the same workstation.

By now you probably agree that hoteling and hot desking can significantly reduce real estate costs, especially in expensive city center offices. Yet to prevent chaos and inefficiency, hoteling and hot desking must be combined with indoor location technologies that provide facility managers with critical occupancy and utilization analytics as well as allow employees seamless booking of workspaces and real time indoor navigation.

Multinational IT Corporation Implements SPREO Technology

By | Corporate Solutions, Digital Wayfinding, Indoor Positioning Technology, Indoor Wayfinding, Location Sharing, Workspace Utilization

Multinational IT Corporation Implements SPREO’s Indoor Navigation & Mapping Intelligence For Increased Employee Efficiency

The headquarters of one of the world’s largest multinational IT corporations is implementing an employee app for its 20 million square foot, 50+ building campus. The app helps employees reserve and use indoor navigation to over 1000 meeting rooms across the entire campus. The app assists visitors and employees to find amenities, more than 5000 “hot desks”and more.

Click here for the full Case Study

How Will Spreo’s Wayfinding Solution Integrate with Our Hospital App?

By | Digital Wayfinding, Healthcare, Indoor Wayfinding

SPREO’s mobile solution increases patient and visitors’ positive impressions of your hospital while decreasing stress and anxiety. It reduces staff interruptions while increasing on-time arrivals for appointments.

However, one of the questions we frequently hear from hospital executives involves concerns about how Spreo will integrate with their current hospital app.

 

We find that hospitals typically fall into one of three categories with regard to this question.

  1. They have an excellent, current, content-driven app that engages their patients and families.
  2. They have an app that was designed a couple of years ago and is already outdated and underutilized. They really need a new app but it is not in their budget.
  3. They do not have an app yet but are moving in this direction.

 

We will address all three situations here.

Already Have an Excellent App

The Spreo SDK integrates our software stack into existing apps to enable location-based features for our clients and their development agencies. This is a seamless process that causes no disruption to the existing app and is a powerful addition to what is offered.

 

Need a New App

For hospitals that have an outdated app, this is a way to solve both problems. Our comprehensive solution is not just a step-by-step, blue dot indoor navigation tool in your patient’s hands. It is also a powerful content management system (CMS), empowering your ability to develop content and create a current, customized, user-friendly app, improving the patient experience.

 

Do Not Have an App

Many of our clients know they need to offer an app to their patients and families and are in the planning stages. Our development team is extremely nimble and can accommodate and integrate your plans. This includes everything from patient education, patient portals, multiple campus information, nearby pharmacies, feedback, and links to your website and social media.

In summary, our indoor wayfinding solution is usually just one feature in our clients’ custom app. While we are happy to provide the simple navigation app, we can meet your needs, whatever they may be when it comes to your app.

Wayfinding is a strange word.

By | Digital Wayfinding, Indoor Positioning Technology

Wayfinding is a strange word. It’s  really an abbreviation for “finding your way.” It is used to describe systems that help you to find your way through a facility or venue using signage and directional information. It is as much an art as it is a science.

Wayfinding systems are expected to successfully direct people in widely differing circumstances and locations. Wayfinding must take into account how people read and process information, where they instinctively look for signs and how they interpret arrows. It must try to do that despite widely varying literacy levels, language barriers and disabilities of the people who will be attempting to follow the directions.

You may no longer notice it, but wayfinding moves you from the door of your favorite  coffee shop to ordering to pick up. You also depend upon it to move you successfully through airports the size of small cities, from parking to the ticket counter to the gate. Wayfinding also moves you through hospitals, whether you are arriving calmly for a doctor’s appointment or are terrified and rushing to find an injured loved one in the emergency room. These are just some of the complex circumstances under which wayfinding must hold up. Read More

Mobile Engagement for Stadiums and Arenas

By | Digital Wayfinding, Geofencing, News, Stadiums/Resorts/Casinos/Other

SPREO Indoor Location Solutions offers mobile positioning and engagement products for stadiums and arenas.  SPREO’s suite of indoor positioning software technology and location based features provides a unique integrated solution that includes ‘Blue Dot’ indoor positioning and navigation, geofence zone and proximity-based triggering for push notifications and analytics, campus navigation with outdoor wayfinding and pinning locations (like your parking spot), and a cloud platform to manage the entire system in the cloud. Read More

Why Your Business Needs an Indoor Navigation App

By | Corporate Solutions, Digital Wayfinding, Indoor Positioning Technology, Indoor Wayfinding
Bluetooth indoor navigation technology continues to advance at a stunning pace. What once was a dream has now become a reality: you can create a model of any indoor location using wayfinding beacons and provide a digital map to help visitors and employees find their way around.

Some business owners and managers are under the impression that Bluetooth indoor navigation systems are an unnecessary luxury, but that would be a misconception. An indoor navigation app is much more versatile than you might think. Here are a few reasons why your business needs an indoor navigation app: Read More

How Does Indoor Location Tracking Work

How Does Indoor Location Tracking Work?

By | Corporate Solutions, Digital Wayfinding, Indoor Positioning Technology
Long gone are the days when people primarily used paper maps to find their way around. With the popularization of GPS technology and its ubiquitous availability on smartphones, the public now expects wayfinding to be simple and easily accessible.

This can pose a problem when it comes to indoor location tracking. GPS tracking systems are amazing, but they simply don’t work indoors.

So what’s a business to do? People want to be able to find their way through malls, hospitals, universities, corporate campuses, airports, and large event sites. How can a company best meet the indoor location tracking needs of their customers and employees? Read More

What is the state of the proximity industry? Find out here.

By | Corporate Solutions, Digital Wayfinding, Geofencing, Indoor Positioning Technology, News

The Proximity.Directory report is out for the first quarter of 2017 and it focuses on the growth of proximity technology in retail stores across the United States. The use of proximity solutions continues to grow globally. Here in the U.S. the bottom line for retailers is that the use of proximity data and technology may be the one thing that is keeping customers in their brick and mortar stores.  

Here are the highlights: Read More